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Include a point of contact, phone number (day and evening) and an email address If you have any questions or need assistance, please call us on our toll free number! 1-866-77-COINS As soon as your die is paid, we will begin working on your design. When the design is finished it will be placed online for your approval. Once we begin working on your design, if you decide to cancel the order then a design fee of $150.00 will be charged. After you approve the design, the balance must be paid, then we will send it to the diemaker. When the die maker receives it, no credits or refunds will be issued. Our satisfaction guarantee assures you that we will provide a quality product to your specifications If it's not right, we'll make it right! |